Privacy Policy
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Last Updated: April 2026
At LudoRummy Royale, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.
We collect information to provide a secure and personalized gaming experience. This includes:
Personal Information: Name, mobile number, email address, and date of birth (to verify 18+ age requirement).
Financial Data: UPI IDs, bank account details for withdrawals, and transaction history.
Technical Data: IP address, device model, operating system, and unique device identifiers to prevent fraud and multi-accounting.
Your data is used strictly for the following purposes:
To create and maintain your gaming account.
To process deposits and instant withdrawals.
To detect and prevent "bot" activity, fraud, or unfair play.
To provide 24/7 customer support.
To send notifications regarding tournaments, bonuses, and account security.
We implement industry-standard SSL Encryption and secure server protocols. Your financial details are never shared with third parties for marketing purposes. Access to your personal data is restricted to authorized personnel only for verification purposes.
To maintain a transparent environment, we monitor gameplay patterns. If suspicious activity or "teaming up" is detected, we reserve the right to use your device data to investigate and take necessary actions, including account suspension.
Age: Our services are strictly for users aged 18 and above.
Location: Real-money gaming is restricted in certain Indian states (e.g., Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim, Telangana). We use your location data to ensure compliance with local laws.
We use trusted third-party payment gateways (UPI, Net Banking, Cards). These partners are PCI-DSS compliant, ensuring your payment credentials are never stored on our local servers.
For any privacy-related concerns or data deletion requests, please contact our support team:
Email: support@ludorummyroyale.com
Live Support: Available 24/7 via the App.